Roullette believes privacy is a right, not a privilege. Everything about how the information you share on our platform is protected, where it goes, and who can see it — is laid out here openly and clearly.
By creating an account and using Roullette, you agree to this Privacy Policy. We take your data seriously — so it's worth taking a moment to read through it.
Roullette (https://roullette.best) is an online gaming platform operating for users in Bangladesh. This Privacy Policy explains what data Roullette collects, why it's collected, how it's used, and what rights you have. This policy applies to the Roullette website, mobile app, and all digital services.
Roullette adheres to international data protection standards. We believe transparency is the foundation of trust — which is why this policy has nothing to hide. Your data is used solely to operate and improve our services, and for no other purpose.
Please note: This Privacy Policy and Terms & Conditions Reading both documents together gives you a full picture of your legal relationship with Roullette.
Roullette collects three types of data — what you provide directly, what comes through payment processing, and what is generated automatically during use. Each type is collected for a specific purpose — nothing extra is taken.
Full name, date of birth, National ID number (for KYC), passport, or driving licence.
MandatoryMobile number, email address, and optionally your current residential address.
MandatoryBKash/Nagad/Rocket numbers and bank account details. Roullette does not store full card numbers.
MandatoryBetting history, win/loss records, preferred games, and session duration.
AutomaticIP address, device type, operating system, browser, and login and logout times.
AutomaticRecords of conversations held via live chat, email, or phone with our support team.
OptionalRoullette uses your data only for specific, legitimate purposes. It is never used for vague or unrelated reasons. Each use case is clearly explained below.
Your data is never sold to advertising companies. You will not receive promotional content on behalf of third-party products or services. Your browsing habits are not tracked or shared with any third party.
Roullette does not sell your personal data to third parties. Limited information may be shared with trusted partners where necessary for operations — and always under strict confidentiality agreements.
All partners listed above are bound by confidentiality agreements. They may not use your data for any purpose beyond what Roullette directs.
Roullette uses multiple layers of security to protect your data — covering not just technical measures, but administrative and human safeguards as well.
That said, no system is 100% impenetrable. You also play a role in keeping your account secure — use a strong password, enable 2FA, and never share your password with anyone. If you suspect anything is wrong, contact support immediately.
Roullette uses cookies on its website and app. Cookies are small text files stored on your device that help improve the user experience. Roullette uses four types of cookies.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent login and gaming features from working properly.
You have several important rights over your data at Roullette. To exercise any of these rights, contact our support team — requests are typically responded to within 30 days.
| Your Rights | What It Means |
|---|---|
| Right to Know | You can request a full list of all the data Roullette holds about you. |
| Right to Rectification | You may request corrections to any inaccurate or outdated information. |
| Right to Erasure | In certain circumstances (such as closing your account), you may request that your data be deleted. |
| Right to Restriction | In certain circumstances, you can request that the use of your data be restricted. |
| Right to Data Portability | You can export your gaming history and account information in a readable format. |
| Right to Object | You can object to marketing communications or specific uses of your data. |
To exercise any of the rights above, email us at support@roullette.best or reach out via live chat in Bengali. Due to legal obligations, some data may not be eligible for deletion — in such cases, we will explain why.
Roullette does not retain your data indefinitely. Each type of data has a defined retention period, determined by legal requirements and legitimate business needs.
When you close your account, all personal data beyond what is legally required will be deleted within 90 days. Once deleted, that data cannot be recovered.
Roullette reserves the right to update this Privacy Policy at any time. For significant changes, registered users will be notified by email or SMS at least 7 days in advance, and a notice will be displayed on the platform. Continued use of the platform after any changes takes effect constitutes acceptance of the revised policy.
For any privacy-related questions, requests, or complaints, please reach out through the channels below. Roullette typically responds to privacy requests within 7 business days.
Protecting your data is the primary consideration behind every decision we make.
Roullette never sells your personal data to advertisers or data brokers — this is our strongest and most fundamental commitment.
Roullette protects your data with the same 256-bit SSL encryption used by banks and government institutions.
You have the right to view, correct, or request deletion of your personal data — at any time.
Roullette only sends relevant information. The option to unsubscribe from marketing emails is always available.
No hidden fine print. The full Privacy Policy is written in plain, straightforward language.
Your data is not kept indefinitely. Each type of data has a defined retention period.
Many people hesitate before signing up on an online gaming platform — and that's completely understandable. Your name, mobile number, national ID, and banking details are deeply personal. Roullette recognizes just how sensitive that information is. From day one, we've followed a clear principle: your data is only collected when it's genuinely needed, and only used for the purpose it was collected for.
Many users ask about KYC verification — specifically, why a photo of their national ID is required. The answer is straightforward: Bangladesh law mandates identity verification for financial transactions. Roullette complies with this requirement, and it also protects you directly — if someone tries to open an account in your name, KYC stops it. Your NID or passport details are shared only with a licensed verification agency, and nowhere else.
On the topic of payment security — Roullette never stores your full card number or bank PIN. For bKash or Nagad transactions, only your mobile number is retained; your PIN or OTP never reaches Roullette's servers. When you make a deposit, the payment gateway communicates directly with your mobile banking provider — Roullette only receives a "transaction successful" or "failed" notification.
Roullette retains gaming activity data — betting history and win/loss records — for two reasons. First, for responsible gaming: if someone starts placing bets at an unusual rate or continues playing despite repeated losses, the system flags it and sends a support offer. Second, for dispute resolution: if someone claims "I never placed that bet" or "I won but never received my money," these records make it possible to verify the facts.
Roullette always asks for your permission before sending any marketing communications. When you register, you'll be asked whether you'd like to receive promotional emails. You can opt out at any time — either through your account settings or by clicking the "Unsubscribe" link at the bottom of any email. Once you opt out, Roullette will stop sending promotional messages entirely. Important account-related notifications — such as password changes or suspicious login alerts — will still be sent, as these are essential for your security.
This Privacy Policy governs Roullette's Terms & Conditions' read together, give you a full picture of your legal protections. For any questions, email support@roullette.best.
The questions users ask most.
Your privacy is our top priority at Roullette. Register now and join Bangladesh's most trusted gaming platform.